Join to apply for the Client Care Specialist role at Macquarie GroupContinue with Google Continue with Google3 days ago Be among the first 25 applicantsJoin to apply for the Client Care Specialist role at Macquarie GroupOur Client Care team is part of Client Service and Support within Banking and Financial Services and is responsible for providing timely and empathetic resolution of client complaints by phone and in writing.At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities.
We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability.
You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.What role will you play?
You will be working closely with clients to build trust and understand their situation, then using your investigative skills to uncover the origin of the issue and provide a mutually beneficial outcome.With an eye for quality, you will ensure suitable resolutions are provided to our clients and sharing insights to enable continuous process improvement in delivering exceptional client experiences.What You OfferExcellent interpersonal and communications skillsHigh level of empathyAbility to follow policy and proceduresStrong sense of client commitment and customer serviceDeadline driven and able to operate in a fast paced environmentWe love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.About Banking and Financial ServicesBanking and Financial Services is our technology-driven retail bank.
You will be part of a team that supports clients to achieve their full potential - whether that's buying a home, growing a business or investing to manage wealth.Our commitment to diversity, equity and inclusionWe are committed to fostering a diverse, equitable and inclusive workplace.
We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background.
We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.
To learn more, contact our team by clicking here.Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements.
If you require additional assistance, please let us know in the application process.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherReferrals increase your chances of interviewing at Macquarie Group by 2xGet notified about new Client Care Specialist jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 22 hours agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 2 days agoBrisbane City, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 3 weeks agoBrisbane, Queensland, AustraliaA$60,000.00-A$75,000.001 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 22 hours agoBrisbane, Queensland, Australia 6 days agoExpression of Interest - UQ Temps Administration OpportunitiesSt Lucia, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoHerston, Queensland, Australia 3 weeks agoBrisbane City, Queensland, Australia 3 days agoBrisbane City, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoBrisbane City, Queensland, Australia 2 weeks agoAlbany Creek, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 19 hours agoAdministration Officer - Specialist Outpatients Department (Talent Pool)East Brisbane, Queensland, Australia 9 months agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoEast Brisbane, Queensland, Australia 1 week agoWe're unlocking community knowledge in a new way.
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