The Wagga RSL Motel & Apartments are seeking a hands on, guest focused management couple who thrive on variety, take pride in presentation, and enjoy delivering exceptional service.
Set in the heart of Wagga, the RSL Motel & Apartments offers a variety of quality accommodation for both leisure and corporate travellers. Promising a relaxed stay, outstanding customer service, modern décor and high-quality facilities.
About the Role:
This full-time role will require you to live onsite, and lead the day-to-day operations of the Motel, including but not limited to:
* Guest services and reception: Manage guest check-ins, inquiries, and bookings with professionalism and a warm welcome.
* Revenue management: Monitor and adjust room rates in response to local events.
* Administration: Respond to guest feedback, manage stock orders and inventory, and maintain operational records.
* Property operations: basic room and property maintenance, pool care, and grounds upkeep.
About You:
* Proven motel management experience in a hands-on role.
* Strong interpersonal and communications skills, with an ability to build rapport with a diverse range of guests and stakeholders.
* High level computer proficiency, including Microsoft Office applications, property management systems, and online travel agencies.
* Ability to live onsite, work weekends and public holidays.
What We Offer:
* Competitive remuneration and benefits, reflective of skills and experience.
* An experienced and supportive management team.
* Opportunities for career growth and professional development.
* We value our people and strive to provide a rewarding and inclusive culture.
The Wagga RSL Motel & Apartments is amongst the best motels in Australia, a review score of 9.3 out of 10 on shows that our team goes above and beyond to make guests feel at home. If you'd like to play a significant role in contributing to our continued success, apply now
Wagga RSL – Bringing People Together