Business Development Representative, Small Business (Outbound Sales)
Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 170,000 businesses use Birdeye's AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.
At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who's who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.
Responsibilities
* Support the team on outbound strategies and lead generating efforts
* Build relationships by nurturing warm prospects and find potential new sales opportunities
* Establish active communication and engagement with prospects to sell Birdeye's products and services
* Manage and maintain a pipeline of interested prospects and engage sales executives in next steps
* Management of Sales cycle from Lead Generation to Close
* Understand Sales Process and Consultative Selling}
* Set up conferences or calls between Account Executives and potential clients
Requirements
* Based in Sydney
* At least 1 year of B2B / B2C work experience, with a track record of achieving sales quotas
* Strong communication skills via phone and email
* Proven, creative problem-solving approach and strong analytical skills
* Ability to show oneself, communicate, and persuade decision-makers at all organizational levels
* Have a strong work ethic and are eager to learn and make new connections with prospects
* Effective presentation and negotiation skills
* Proficiency with Salesforce or other CRM software, is a plus
Why You'll Join Us
At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.
Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.
What's In It for You
* Base Salary: $70-$80K+Super (Paid Fortnightly)
* Commissions Paid Monthly for hitting your quota (OTE $100-$110k+)
* Plus uncapped comms once you achieve your monthly quota
* Fast-Track Career Progression: Clear merit-based promotion structure
* Work-Life Balance: Regular social activities, 4 pm Friday finish (drinks from 3:30 pm)
* Supportive Environment: Our digital marketing team works hand-in-hand with sales to boost success
* Work-Life Balance & Culture: At Birdeye, we believe that a thriving work environment drives success. Our collaborative and inclusive culture empowers every team member to innovate, take ownership, and grow. From team lunches and wellness initiatives to regular social activities, we're committed to creating a supportive and dynamic workplace where you can thrive both personally and professionally.
* Perks & Benefits: Paid parental leave, annual MVP trip, discounted gym membership & health insurance
* Hybrid Environment: 3 days on-site, 2 days WFH
* Access to Sport & Leisure Activities: Bouldering, Crunch Fitness, Indoor Padel, Fencing and Bowling.
Work Location
Our new office location is located in the Sydney Corporate Park, Alexandria.
Diversity & Inclusion
At Birdeye, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that different perspectives drive innovation, and we actively strive to cultivate a workplace where everyone feels empowered to contribute and succeed.
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