Overview
Established in 1997, Country Care Group is now considered one of the largest and most respected suppliers of medical and in-home aids, for people living with disability, mobility impairments and the aged.
We are an innovation company based on family values, passionate about our people and improving the everyday lives of our customers.
We are looking to recruit a
Retail Assistant
to join our
Mandurah
team. As the Retail Assistant your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals. Your passion for customer service and product knowledge will play a vital role in promoting sales and assisting clients in finding the right solutions.
A National Police check is required for this position.
We welcome applicants from all backgrounds and encourage you to bring your unique perspectives to our team.
Primary Responsibilities
Provide excellent customer service and promote sales of products and services
Offer specialist product knowledge advice to assist customers
Answer telephone queries and provide assistance to customers
Operate Point of Sale systems effectively
Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
Generate invoices and maintain accurate records
Coordinate delivery schedules and follow-ups
Process orders and correspondence through the online portal
Requirements
Previous experience in a customer service role, preferably in a retail environment
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Demonstrated ability to work effectively in a team
Basic computer literacy, including proficiency in Microsoft Office
Knowledge of healthcare products or experience in the medical industry is desirable
A National Police check is required for this position
Perks
Discounted Health Insurance
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📌 Retail Assistant
🏢 Country Care Group
📍 Mandurah