Group Aftermarket Administration Officer
We currently have a full‑time or part‑time permanent position available for a Group Aftermarket Administration Officer at our Mildura Head Office.
Role
You will be responsible for performing a range of tasks including, but not limited to:
- Warranty claim submission for Group Aftermarket.
- Assisting with the management and submission of damages and shortage claims.
- Processing warranty claims including those for shortages, damages and special allowances.
- Generating Aftermarket reports for the Group Aftermarket Manager.
- Providing Group Service Administration Training.
- Performs CDI administration tasks.
- Assisting with the development and documentation of processes, policies and procedures.
- Monitoring John Deere Product Improvement Programs.
- Monitoring and task management of John Deere Expert Alerts via eMD.
- Providing assistance to Group Aftermarket Manager as required.
Requirements
- Current and valid driver’s licence.
- Reliable, punctual with a robust work ethic.
- Self‑motivated, organised with attention to detail and ability to work within a team or independently.
- Excellent verbal, written and interpersonal communication skills.
- Strong organisational and prioritisation skills.
- Computer literacy, with proficiency in Microsoft Office programs.
- Well presented.
Preferred
- Previous experience in Service Administration or similar position.
- Previous experience working in an Agricultural, Automotive, Road Transport or Earthmoving dealership.
What we’ll provide
- Above award pay rates.
- Allowances (additional to base salary).
- Ongoing training and support.
- Uniform and Personal Protective Equipment.
- Multi‑site organisation with room to move or transfer.
- Friendly welcoming team environment.
- Company health and wellbeing programme.
- Employee Assistance Programme.
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