Job Type: Permanent position | Full time position
Job Description
Our esteemed client, MLGC Management, established in 1925, features an 18-hole layout suitable for beginners and experienced golfers alike. Located in Stirling, South Australia, the venue provides practice areas, coaching, and a pro shop with quality equipment and apparel. Open to non-members, it makes golf accessible and convenient.
In addition, the course doubles as an events venue, catering to social and corporate functions. They are looking for a committed Motel or Hotel Manager to join their hospitality team. This role will oversee the daily operations of the property, ensuring a high standard of guest service, staff performance, and financial management.
The successful candidate will coordinate front-of-house, housekeeping, maintenance, and food & beverage services, while managing budgets, bookings, and regulatory compliance. The role also involves developing business strategies, enhancing guest experiences, and leading staff to meet operational goals. The annual salary for this position is $76,515 to $77,000.
Duties include:
* Manage reception, housekeeping, maintenance, and food & beverage services to ensure smooth day-to-day functioning.
* Recruit, train, supervise, and schedule staff to maintain service quality and operational efficiency.
* Handle guest inquiries, feedback, and complaints promptly to maintain high service standards and repeat business.
* Monitor budgets, control costs, and oversee accounts receivable/payable, payroll, and financial reporting.
* Plan and implement marketing initiatives to increase occupancy, attract events, and maximise revenue.
* Ensure the venue facilities, furnishings, and equipment are well-maintained and comply with safety and hygiene regulations.
* Oversee booking platforms, online reservations, and group/event arrangements to maximise occupancy and efficiency.
* Implement procedures for service standards, safety, emergency response, and compliance with regulatory requirements.
* Track occupancy rates, revenue, guest satisfaction, and staff performance; prepare regular management reports.
* Negotiate contracts, order supplies, and liaise with external vendors for maintenance, catering, and other services.
* Organise and manage functions, conferences, or tournaments held on-site, coordinating staff and resources.
* Analyse trends, guest feedback, and market conditions to recommend operational, service, or marketing enhancements.
Qualifications:
* Must possess an AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2).
* Should have at least one (1) year of relevant experience.
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