Colorful, happy, loud, shrill and forever re-interpreted in different ways. Since the "second watch" was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist.
"The OMEGA x Swatch Moonswatch collaboration was labelled by The New York Times as "the watch industry's defining moment of 2022" andthe phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. This is an exciting role in a fast-paced environment with a brand that is white hot and burning with momentum – so if you love a challenge and want to take your career to the next level, this may be the role for you
The Role
* Support the team in achieving sales targets
* Handle transactions for all types of sales according to company policy
* Ensure the store is always presentable, clean and tidy
* Ensure products are displayed in accordance with Swatch Guidelines
* Assist with daily and monthly stocktake and stock management
* Keep up to date with new products, promotions and participate in regular training
* Follow up with customers via email and phone regarding warranty and repairs
* Ensure the highest level of customer service
Skills and Experience
* Experience working within retail sales
* Previous experience working towards sales targets and KPI's
* Highly developed and proven customer service skills
* Ability to build and sustain lasting customer relationships
* Organised and time efficient
* Excellent oral and written communication skills
* Full time availability including weekends
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