Reference: P8JOB6040 |Specialist area: Sales |Sector: Engineering
AnexcitingopportunityhasarisenforaCustomerService&SalesAdvisortojoinawell-establishedbusinesswithintheplant,machinery,andoutdoorequipmentsector.
Thisisavariedrolecombiningcustomerservice,salessupport,andorderprocessing.Youwillbethefirstpointofcontactforbothbusinessandconsumercustomers,managingenquiriesacrossface-to-face,phone,andemailchannelswhiledeliveringanexcellentcustomerexperience.
Hours: Monday–Friday,8:00am–5:00pm
Key Responsibilities
* Handlingcustomerenquiriesinperson,overthephone,andviaemail
* Preparingandsendingcustomerquotations
* Proactivelyfollowingupquotationstoconvertenquiriesintosales
* Supportingcustomersvisitingtheshowroomwithproductadviceandrecommendations
* Processingcustomerordersfromquotationstagethroughtocompletion
* BuildingstrongrelationshipswithbothB2BandB2Ccustomers
* Providingproductguidanceonlawnmowers,forestry,andconstructionequipment
* Maintainingexcellentcustomerservicethroughoutthesalesjourney
Ideal Candidate
* Previousexperienceinacustomerservice,sales,orsalessupportrole
* Backgroundwithinplanthire,machinery,constructionequipment,agricultural,forestry,oroutdoorpowerequipmentishighlydesirable
* Strongcommunicationskillswithconfidencedealingwithcustomersface-to-faceandoverthephone
* Experienceproducingquotationsandmanagingorderprocesses
* Commerciallymindedwiththeabilitytoupsellandfollowthroughonopportunities
* Organised,proactive,andabletomanagemultiplecustomerenquirieseffectively
* Productknowledgeoflawnmowersand/orconstructionequipmentwouldbeadvantageous
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