Customer Experience Specialist
About the Role
We're seeking a passionate individual who wants to turn their passion for pets into a fulfilling career. As an inspired team member, you'll be part of a fun, friendly & inclusive environment.
A Day in the Life
* Provide exceptional customer service with memorable interactions.
* Inspire and educate customers on pet care and products.
* Drive sales transactions aiming to meet set store goals.
* Collaborate with your team to maintain a well-presented store.
* Stay up-to-date on pet care knowledge and services.
* Contribute to a supportive culture where teammates love coming to work.
* Maintain a strong safety mindset within the team.
Requirements
* Possess a genuine passion for animals and customer service.
* Have experience in a similar retail setting.
* Demonstrate drive to achieve and exceed sales targets.
* Show excellent interpersonal skills and ability to build relationships with customers and colleagues.
* Be physically fit, able to lift products up to 20kgs.
* Show flexibility and willingness to work weekends and public holidays.