At Water Corporation, you'll have the opportunity to make a real impact every day as you shape WA's water future. You will thrive in an environment where making a difference is at the core of everything we do.
We're dedicated to helping our customers by educating them on how to save water, advising them on how to reduce their bills or organizing payment plans for those experiencing financial difficulties. Our team is passionate about providing exceptional customer service and ensuring that every interaction with us leaves our customers feeling valued and supported.
Why this role matters
* You will be responsible for delivering an exceptional customer experience through clear, accurate and professional advice during outbound campaigns.
* You'll turn challenges into solutions by negotiating outstanding payments and creating flexible, customer-friendly payment plans.
* As an advocate for both our customers and Water Corporation, you will champion long-term resolutions that work for everyone.
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