Overview
Small Business Banker - Melbournerole atNAB.
Join NAB to apply for this role and support business clients with up to $2 million in lending.
Responsibilities
Undertake sales related requirements for a portfolio of Small Business customers.
Build relationships with Business Partners to create and action new business opportunities and support our customers.
Action and manage Salesforce opportunities & national leads.
Increase our customers' "Bank of Choice" footprint and undertake retention related activities for existing customers.
Perform credit analysis and approve requests for temporary excesses/increased limit requirements.
Provide coaching, lead actions and role model great behaviours across the broader business.
Manage lending and product requests for small business customers.
Understand customers' business needs to provide holistic banking solutions.
Increase the portion of 'Mybank' customers within the portfolio with the number of interactions and referrals.
Be accountable for managing customer complaints and escalations until resolution is reached.
Coach and develop less experienced bankers within the team and develop associates.
Drive customer portfolio risk and compliance.
Establish and maintain working relationships with key stakeholders (Retail, NAB Partners and other Business Partners).
What You'll Bring
A genuine passion for customer service.
Demonstrated experience in a lending role.
Experience in managing customer relationships and the credit process.
A strong financial/business acumen.
Problem solving, time management, critical thinking and negotiation skills.
Diversity and Inclusion
A diverse and inclusive workplace works better for everyone.
NAB builds a culture of equity and respect where everyone is valued for being their authentic selves, supported by Employee Resource Groups.
Additional Information
Seniority level: Entry level
Employment type: Temporary
Job function: Finance and Sales
Industries: Banking
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