About Data Centre Maintenance Role
We are seeking an experienced professional to join our team as a Service Technician. This role involves the maintenance, repair and incident response of critical services and systems covering Electrical, Mechanical and Fire.
As a member of the Shift Team, you will be responsible for responding to alerts and alarms, assigning severity, prioritising rectification and determining whether escalation is required to third-party contractors.
You will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any possible risks to the infrastructure and buildings.
This position requires monitoring the critical infrastructure 24 hours a day, 7 days a week, making quick decisions on prioritisation and escalation based on experience.
You will assist with the monitoring of all contractors conducting critical work and ensure strict adherence to processes and procedures.
Your Key Responsibilities
* Respond promptly to service requests and emergency faults.
* Conduct initial fault finding, determine causes and implement remedies.
* Communicate repair timelines with internal teams for coordinated client communications.
* Perform critical switching to prevent disruptions in case of equipment failure.
* Ensure timely completion of planned maintenance, daily site reviews and adherence to safety policies.
About You
We are looking for a skilled individual with a trade or tertiary qualification in relevant fields (Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications).
- Proven experience/exposure in trade or critical facilities.
- Prior experience in critical infrastructure environments with adherence to strict procedures.
- Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
- Exposure to data centre equipment, including CRAC units, UPS, generators and fire systems would be highly desirable.
- Demonstrated skills in managing critical infrastructure, utilising electronic monitoring systems, fault-finding and contributing to process improvements.
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