FULL-TIME OPHTHALMIC TECHNICIAN AND MEDICAL RECEPTIONIST ROLES
Sight Specialists (www.sightspecialists.com.au) is a specialist ophthalmology clinic located in Southport, Gold Coast. We pride ourselves in delivering patient care at the highest level in a manner that is personalised and patient-centred. We are currently seeking to fill 2 roles with immediate starts:
full-time medical receptionist
full-time ophthalmic technician
The roles are permanent full time and are paid well above the Award rate. You will also have access to free undercover car parking.
The roles require team-players who enjoy working in a busy and professional team environment. Ideal candidates will have excellent communication skills, a warm nature, and a fundamental emphasis on customer service. Important attributes include the ability to multi-task, use of initiative, and attention to detail.
OPHTHALMIC TECHNICIAN
Essential personal skills:
A positive and proactive attitude
Reliable and efficient
The ability to work well as part of a team and autonomously
The ability to use initiative and problem-solve
A desire to learn and improve
A fast learner, as training on systems and processes will be provided
Essential technical skills:
Experience in an eye care clinic, other healthcare setting, or a background in optics or science. Previous experience using ophthalmic diagnostic equipment will be viewed very favourably.
Duties include:
Operating a range of ophthalmic equipment including OCT, visual field analysis, iTrace wavefront aberrometer/topographer, Lenstar biometer and Eidon retinal camera (training will be provided as necessary)
Patient consultation including history-taking, measurement of visual acuity and intraocular pressures
Recording and typing patient consultations in Clinic to Cloud electronic practice management software
Collaborating and multi-tasking in a team of technicians and optometrists
Assisting the ophthalmologist in minor operations
Administering eye drops and setting up for minor procedures
Assisting with clinical reports
Maintaining medical stock supplies and sterilisation of instruments
Ensuring equipment and stock required for ophthalmologist consultation is available
Experience and Attributes:
Experience as an ophthalmic technician, orthoptist or optical dispenser with pre-testing experience
Professional and concise communication
Ability to maintain calm when exposed to high volume of patients
Exemplary communication, time management, problem solving and interpersonal skills
Patient-focused approach with genuine empathy and interest in our patients needs
Positive and proactive attitude
Ability to prioritise and multi-task
Willingness to learn
Full training will be provided.
MEDICAL RECEPTIONIST
Essential personal skills:
Excellent phone manner and ability to assist with patient enquiries in a helpful and friendly manner
Excellent written and verbal communication with good spelling and grammar
Attention to detail
Reliable, efficient and ability to multi-task
A positive and proactive attitude
The ability to work autonomously and be able to liaise effectively with other team members, health care professionals and hospitals.
The ability to use initiative and trouble-shoot
A desire to learn and improve
A fast learner, as additional training on systems and processes will be provided
Ability to show empathy and understanding to patients
Main scope of work:
Answering phones, scheduling appointments and assisting with patient queries
Processing of patient accounts (handling of cash and EFTPOS transactions)
Patient liaison (helping patients feel welcome and comfortable)
Setting up and shutting down of all equipment
Preparing upcoming clinics including administration of all surgery paperwork
Willingness to cross train in other areas of the practice
Assist with everyday tasks
What Sight Specialists can do for you:
Expand your skillset and expertise
Give you experience with cutting-edge technologies and procedures
Above Award pay and conditions
Friendly and energetic team
Engage you in a young business that has an emphasis on doing things differently and strives for continuous improvement
To apply, please include a cover letter with your CV outlining what you can bring to our team and be clear on which role you are applying for.
Many thanks for your interest in working with us.
Theresa Andrew, Director, Sight Specialists
www.sightspecialists.com.au