About The Role
Maranoa Regional Council is seeking a motivated and customer-focused Tourism Officer for Injune QLD.
This role plays an important part in delivering a welcoming and memorable experience for visitors to the region. You will provide high-quality customer service, share local tourism information and support the day-to-day operations of the Injune Visitor Information Centre.
If you enjoy working with people, promoting regional tourism, and contributing to positive visitor experiences, this could be the perfect opportunity for you.
About Maranoa Regional Council: Maranoa Regional Council is an inclusive, proud and connected community, attracting and embracing opportunity to forge a strong future for generations to come. We support our individual communities to grow while building one strong connected region that partners with people, business and industry to thrive.
Discover the Maranoa Region:HOME - Roma Queensland
Why it is worth working at Maranoa Regional Council?
Permanent, Full-Time PositionStream A, Level 4 - $74,956.17 per annumMaranoa locality allowance $72.00 per fortnightWork a 9-day fortnight with a Rostered Day Off.Access Long service leave after seven (7) yearsFive weeks of annual leave annuallyTen weeks (full pay) paid parental leave, twenty weeks (half pay) paid parental leaveThree weeks sick leave annuallySalary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)Employee Assistance Program - free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.Discounted Gym Memberships at PCYC and Snap FitnessDiscounted Health Insurance through Bupa
Key Responsibilities
Customer Service & Administration
Provide high quality telephone and in person service and support to internal and external customers.Ensure business documents and correspondence is recorded in Council's record management system.Monitor and action relevant customer requests in accordance with Council's Customer Service Charter.Research information and assist with the preparation of reports and presentations to Council Meetings and Councillor Workshops, as required.
Visitor Information Centre Service
Deliver exceptional visitor information services, primarily at the Injune Visitor Information Centre.Ensure the Visitor Information Centre maintains an excellent reporting and auditing as required by Council.Provide cross-departmental support to ensure a high level of visitor information services across the five Visitor Information Centre's within the Maranoa region, as required.
Tourism Development
Identify and develop tourism and local marketing in the collection and collation of tourism data, including daily visitor data and social media reviews.Update and improve the exposure of Council's tourism related assets in the Australian Tourism Data Warehouse (ATDW).Assist with tourism related activities and projects within the region.Provide support to local and regional tourism organisations, as required.
For full details of this position, please ensure you download the attached Position Description, which provides the detailed responsibilities and required skills, experience and qualifications.
How To Apply
Covering letter stating why you are interested in the position.Current resume (CV).Address the questions presented in the application form.
Additional Information
MRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.
The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.
For More Information
🌐 Website: www.maranoa.qld.gov.au
📞 Telephone: 1300 007 662
Maranoa Regional Council is an equal opportunity employer, and we encourage applications from candidates of all backgrounds. We actively support diversity and inclusion in our workplace