Second Skin is a well-established, Australian owned, Perth-based company designing and manufacturing custom-made medical garments and splints for children and adults with burns and trauma injuries and long-term disabilities in Australia, New Zealand, United Kingdom, and Ireland.
Our Perth Team is currently looking for an enthusiastic and dedicated Administration Assistant for a full-time, six-month contract to cover leave absences.
The successful applicant will thrive in a team environment, have a minimum of five years' experience in administration and ideally experience working in a healthcare environment with the NDIS.
Duties and responsibilities
* Manage telephone and email contact with health professionals, clients with disabilities and their families / carers, funding bodies and the NDIS.
* Process customer quotes and secure funding approvals.
* Enter and manage data in the CRM system.
* Follow up on overdue accounts and manage debt recovery processes.
* Assist in the organisation and management of client appointments.
* Liaise with therapists and other Second Skin offices across Australia and the UK.
Experience, skills and certifications required
* Minimum five years' experience in an administration role.
* Understanding of NDIS (role, functions and funding) is desirable.
* Proficient with Microsoft Office suite and ability to adapt to new software.
* Experience working with an ERP system – NetSuite or equivalent.
* High level of verbal and written communication skills.
* Organised with the ability to prioritise tasks and meet tight deadlines.
* Demonstrate excellent problem-solving and high attention to detail.
* Have a "can do" attitude and a focus on providing excellent service to both internal and external customers and ability to be flexible within the team.
* Residency visa or right to work in Australia.
Please include at least two contactable referees.
Note: Only candidates who meet the above criteria with the appropriate skills and experience who are selected for interview will be contacted directly.
Please direct any enquiries to Sharon Cox at E:**********@secondskin.com.auor P: 9***.
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