Welcome to W Cosmetics – Your Beauty Wonderland.We're more than just a beauty retailer - we're a destination.
Our mission is to create an inspiring space where beauty lovers of all ages, genders, and backgrounds can explore the most unique, exciting, and on-trend products from around the world, with a special focus on the latest innovations from Japan and Korea.Our Whitford store is looking for a passionate and experienced Retail Store Supervisor to lead the team and elevate the customer experience.About the RoleAs a Store Supervisor, you'll play a key role in supporting the Store Manager and ensuring the store operates seamlessly each day.
You'll lead with confidence, elevate the customer journey, and help create a positive, energising environment for both customers and staff.This is a hands-on leadership role where your ability to guide a team, maintain high standards, and deliver exceptional service will directly shape the store's success.What You'll Be DoingLeading and motivating the team to deliver premium, service-first customer experiencesSupporting training, onboarding, and ongoing staff developmentMaintaining high store presentation and visual merchandising standards that reflect our brandManaging stock levels, receiving deliveries, and ensuring product availabilityHandling customer concerns with professionalism and confidenceOverseeing daily operations including opening/closing and cash handlingAssisting with roster planning and stepping in as acting manager when requiredUpholding company policies, safety standards, and operational complianceWhat You'll BringExperience in a retail supervisory or leadership roleStrong communication, organisational, and people-leadership skillsConfidence in driving sales and supporting team performanceA genuine passion for beauty, trends, and creating memorable customer momentsA polished, professional presence aligned with the W Cosmetics brandAbility to thrive in a fast-paced, dynamic retail environmentWhy You'll Love Working With UsBe part of a fast-growing, trend-driven global beauty brandWork in a vibrant, inclusive, and supportive environmentEnjoy generous staff discounts across our international product rangeBuild your career with real development and progression pathwaysJoin a team that celebrates individuality, creativity, and a love for beautyReady to Lead in Our Beauty Wonderland?
If you're a confident retail leader who loves inspiring others and delivering exceptional customer experiences, we'd love to hear from you.Apply now and help us bring the best of global beauty to W Cosmetics Whitford
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