Join a team where your expertise will contribute to shaping sustainable IT solutions in a growing sector. Make a difference every day – join a purpose-driven organisation that supports aged care, home care, disability services and community programs across Victoria. Unlock exceptional benefits – enjoy generous salary packaging options that boost your take-home pay.
The Role
The Dynamics 365 / Power Automate Engineer is responsible for the support, configuration and ongoing development of the organisation's Dynamics 365 CRM platform, with a strong focus on business process automation using Power Automate. The role ensures stable day-to-day operations while delivering workflow automation, system enhancements, and integration support that improve efficiency, data quality and user experience. Please note this role is required to be onsite 4 days per week.
Key Responsibilities
* Develop and customise solutions to meet business requirements using Dynamics / Power Automate tools
* Design and implement workflows, plugins, and custom scripts to enhance CRM functionality and provide process improvements
* Work with the integration team to integrate Microsoft Dynamics, including customisation within Dynamics
* Troubleshoot flow failures, connector issues, and performance problems
* Manage and maintain Dynamics environments, ensuring data integrity and security
* Perform regular maintenance tasks, including backups, updates, and patching
* Manage user access and permissions, ensuring compliance with organisational policies
* Provide training and support to end-users to ensure effective utilisation of the Dynamics suite of applications
* Work closely with business stakeholders to understand their data needs and translate them into technical requirements
* Collaborate across the Technology teams to ensure alignment and integration of data initiatives
Selection Criteria Essential
* Bachelor's degree in computer science, Information Technology, or a related field
* Proven experience in CRM Dynamics development, and Power Automate development and management
* Expertise in CRM Dynamics coding, customization, and integration
* Proficiency in building and managing Power Automate solutions
* Excellent problem-solving skills and the ability to troubleshoot technical issues
* Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders
* Ability to manage multiple tasks and projects simultaneously, while meeting deadlines
* Detail-oriented with a commitment to delivering high-quality work
Desirable
* Experience with scripting languages such as PowerShell, JavaScript, and Python
* Microsoft Certified: Power Platform Functional Consultant (PL-200)
* Microsoft Certified: Dynamics 365 Fundamentals (MB-910)
* Experience building AI Agents
Why Work at VMCH?
* Maxxia Salary Packaging (Not for profit)
* Converge Employee Assistance Program & Financial Coaching
* Medibank Member Perks
* Discounts Galore!
* Learning & Development
* School Holiday Programs
* Free Fitness Classes
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