About the job
- Join** Danone, a global leader**with a unique health-focused portfolio in food and beverages**.**:
- Drive growth across **eCommerce, Export,**and** Convenience retail channels.**:
- **Benefit**from** competitive compensation**, including salary, bonus, and comprehensive benefits.
- **Enjoy** a** hybrid work model**
**ABOUT THE JOB**
Join Danone Saputo Dairy Australia (DSDA) as a **Key Account Manager** and play a pivotal role in shaping the future of our customer partnerships. In this dynamic, **permanent position**, you'll work alongside a National Account Manager to lead and grow key channels including **E-commerce, Deep Discounters, Export, and Petrol & Convenience**.
You'll be the driving force behind strategic planning, digital shelf optimisation, and customer engagement—especially with **Costco**—while leveraging data and insights to fuel performance. This is more than a support role; it's a launchpad for innovation, ownership, and impact in a fast-paced, collaborative environment.
**Your Responsibilities**:
- **Project & Stakeholder Management-**Support internal processes, manage stakeholder relationships, analyze sales data, and handle customer claims and inventory updates.
- **Collaboration Meetings-**Prepare and present relevant materials and data for internal and external collaboration meetings.
- **Key Account Management (Costco) -**Serve as the main contact for Costco, driving strategic planning and long-term business growth.
- **E-Commerce & Digital Shelf-**Manage and optimize the digital shelf, search performance, online media campaigns, and e-commerce analytics for the Dairy business across key retailers, ensuring accurate SKU data, effective spend, and regular performance reporting to the APAC region.
- **Communication & Tools-**Maintain strong communication with grocery and digital partners; utilize tools like Excel, Nielsen, Quantium, and CommerceIQ for data analysis and reporting.
About you
You're not just looking for a job—you're looking to make an impact. As a **proactive and commercially minded Key Account professional**, you bring a passion for sales, digital innovation, and customer success. You thrive in complexity, love solving problems with data, and are always one step ahead in anticipating client needs.
You're collaborative yet independent, detail-oriented yet strategic, and always ready to roll up your sleeves and deliver results.
**Ideally, you will have**:
- Experience in customer claims management, in-store and online promotions, and key account management.
- Proficient in Excel, PowerPoint, and SKU Library systems.
- Skilled in using scan data tools such as Nielsen and Circana; familiarity with Citrus, Profitero, CommerceIQ, Quantium, and Coles Synergy is a plus.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Good understanding of full business P&L, retailer margins, and gross margin.
- Excellent communication, collaboration, and multitasking abilities with a proactive, independent work style.
About us
**WE OFFER**
We truly value our **Danoners** and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance lives and provide genuine value.
- A high-performing, **collaborative team culture**:
- **Flexible** **Hybrid** working
- 3 PM finish every Friday
- Allocated time weekly for **personal learning and development**:
- **Diverse and inclusive** work environment
- Competitive **Total Reward package** including
- Health, Life and salary continuance insurance
- **26 weeks gender-neutral paid parental leave**:
- Employee Share Subscription Plan
- Performance-related incentives and annual reviews
**HOW TO APPLY**
If this opportunity resonates with you and you're eager to **shape and define** this role, then go ahead and **seize the moment**. Click on the** APPLY** button and share your resume with us.
**ABOUT US**
At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our **Vision -** **Danone, One Planet. One Health**. We operate across four business lines**:Essential Dairy and Plant-Based Products**, **Waters**, **Early Life Nutrition**, and **Medical Nutrition**. Our **headquarter is in France**, we have offices in **55 countries** across the globe and our **products are sold in over 120 markets**. We have been around for more than a century and are the proud owner of some of the best-known brands worldwide including favorites like YoPro, Activia, Aptamil and Karicare
**Danone ANZ** focuses on dairy and specialised nutrition products for infants and adults and is proud to be awarded the **Great Place to Work accreditation winner for ANZ for 4 years in a row** - a globally recognised program where we feature as one of Australia's top places to work.
**Diversity, Equity and Inclusion (DEI)**
We proudly affirm that we are an **Equal Employment Opportun