About Sunnyfield
Sunnyfield is an industry-leading not-for-profit organisation with 1500 employees delivering over 2000 support services daily. For more than 70 years, we have been supporting people with disability of all ages to be active, inclusive participants in their communities through innovative programs and person-centred active support plans.
Our staff are our valued partners and key to Sunnyfield's success. As advocates of diversity, inclusivity and equality, we strive to have a team that reflects the diversity of the people we support, so their needs are met to the best of our ability.
About the role
In this role you will be responsible in managing Sunnyfield's document management system, facilitating the drafting and approval of policies, procedures and work instructions to support Sunnyfield's quality, risk and compliance objectives. You will also manage the ongoing review process and program of policies, procedures and work instructions, as well as promoting best practices and a continuous improvement culture.
Responsibilities include:
- Act as the document system administrator/super user, and train users.
- Ensure the document management system and document control processes comply with Sunnyfield and external requirements, including information security practices, quality management systems standards and accreditation (ISO9001), privacy legislation, confidentiality obligations, and documentation retention obligations.
- Ensure there are effective processes in place to disseminate policies, procedures and work instructions to relevant areas of the business.
- Provide stakeholders with timely, accurate and insightful reporting.
- Train and coach staff to draft and review policies, procedures and work instructions.
- Where required draft policies, procedures and work instructions for review and approval by stakeholders.
- Coordinate documentation requests from external parties.
About you
We're looking for someone who has:
- Minimum 3 years' experience in a compliance and/or document management related role
- Minimum 3 years' experience in writing policies and procedures in a complex environment
- Experience in training and coaching staff in comparable multi-site environment
- Experience in document management practices and systems including SharePoint
- Process Improvement experience - desirable
- Change management experience, including implementing systems changes
- Disability sector experience
**Benefits**:
- Salary Packaging benefits - pay less tax
- Career pathways
- Learning and development, including paid training
- Flexible work arrangements
- Access to professional counselling
- Discounted health insurance
- Collaborative and positive working culture, including regular wellbeing events
If you are passionate about empowering people with disability to live a life of choice, opportunity and independence and would like to work in a challenging and rewarding role, we would love to hear from you.