Overview
We're looking for a Senior Salesforce Developer to deliver scalable, secure, and user-friendly solutions that support our business growth and improve customer experience. You'll work alongside analysts, stakeholders, and cross-functional teams, using your technical expertise to shape innovative solutions within Service Cloud, OmniStudio, Einstein, and AI platforms.
Responsibilities
Designing and developing secure, scalable Salesforce solutions using Apex, LWC, and Visualforce
Configuring and customising Service Cloud, Sales Cloud, and other Salesforce modules
Building integrations using REST/SOAP APIs and middleware
Developing and maintaining OmniStudio components such as FlexCards and OmniScripts
Leveraging Einstein and AI features to enhance customer interactions and insights
Supporting Agile ceremonies and contributing to digital adoption across the organisation
Your Ideal Skills & Experience
5+ years of hands-on Salesforce development experience, including in a lead or senior role
Proficiency with Apex, SOQL/SOSL, LWC, and Visualforce (Desirable)
Experience with OmniStudio, Salesforce APIs, and AI tools like Einstein (Desirable)
Salesforce Platform Developer I certification (Desirable)
Employment and Seniority
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Benefits
Hybrid working (3 days in office, 2 days WFH) for locations in Sydney, Melbourne or Ballarat
Paid parental leave to support you and your family
Access to career development and career pathways
Opportunities to work on meaningful government-backed projects
Employee Assistance Program and wellbeing support
Inclusive culture that values diversity and collaboration
About Serco and Diversity
Serco is a place where you can grow, with a team of 10,000+ professionals across Asia Pacific (APAC). We're committed to diversity and belonging and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI+ individuals, veterans and people with disability. We offer trusted leadership and flexible work-life balance on long-term government-backed contracts.
How to apply
Are you ready to do important work that really matters? Apply to join Serco and help create impactful solutions addressing some of the world's most urgent challenges.
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📌 Senior Salesforce Developer
🏢 Serco
📍 Sydney