Job Opportunity: Customer Service & Administration Role
We are seeking a highly skilled and motivated individual to join our team as a Customer Service & Administration Officer. In this fast-paced and rewarding role, you will be responsible for managing high-volume calls, maintaining accurate records, and providing exceptional support to our customers.
About the Role
This is a full-time position offering variety, stability, and opportunities for growth in a supportive environment. You will work closely with our team to ensure seamless day-to-day operations and provide top-notch customer service.
Responsibilities
* Manage high-volume calls and respond to customer inquiries
* Maintain accurate records and data entry
* Provide exceptional support to customers through various channels
* Work collaboratively with the team to achieve business objectives
Requirements
* Previous administration experience and a willingness to learn
* Strong communication and interpersonal skills
* Ability to build and maintain positive stakeholder relationships
* Excellent organisational and time management skills
* High attention to detail and analytical thinking
* Proficiency in Microsoft Office (Word, Excel, Outlook)
Benefits
We offer a competitive salary and benefits package, including:
* A stable and secure working environment
* Ongoing training and development opportunities
* A supportive team culture
Why Choose Us?
We value our employees and strive to create a workplace that is inclusive, professional, and promotes work-life balance.