Description What’s the role? you’ll be responsible for overseeing the entire end to end home lending process for regulated mortgages within your state and segment, from receiving referrals through to origination and settlement. Leading a high-performing team, you will work collaboratively with key stakeholders to deliver exceptional business mortgage solutions. Your leadership will focus on driving a customer-first approach, building trust with business customers, and ensuring your team consistently meets and exceeds expectations. You will also play a key role in recruitment and employee engagement while continuously driving efficiencies within the business to improve the customer experience. What do I need? Proven leadership experience managing diverse teams and influencing key stakeholders within the Commercial space Strong track record in coaching teams to improve performance and customer relationships The ability to operate at a national level, along with solid financial analysis and credit risk management expertise Ability to bring strategic thinking, a passion for leveraging emerging technologies, and strong business acumen to the role, driving results and managing risk to achieve business and customer goals. Why join us? We’re obsessed with becoming our customers' 1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help your grow your career within the bank. Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .