About us
UFS Healthcare is a profit-for-purpose healthcare company committed to empowering more people to live longer, healthier lives. Established in 1880 and headquartered in Ballarat, we operate 19 pharmacies across western Victoria, four medical centres, the Ballarat Urgent Care Clinic (providing free non-emergency care to our community), two optometry practices, and a dental practice — serving more than 100,000 members as a mutual organisation.
Our ten-year vision is to be a leading partner in connected, high-quality, integrated healthcare across our regions. Technology is central to that ambition, and we're investing in building the platforms that make it possible.
The opportunity
This is a core delivery role — not a support function. You'll work across our full program portfolio: ERP post-implementation stabilisation, data warehouse establishment, and marketing technology implementation. You'll lead requirements definition, process analysis, solution design, and test management across multiple concurrent workstreams.
One of the most distinctive parts of this role is retrospective documentation — capturing what was built during ERP implementation, how it works, and the decisions that shaped it. That baseline becomes the foundation for everything that comes next.
What we are looking for
* 5–7 years' BA experience across complex, multi-workstream programs
* Strong requirements gathering, process mapping, and documentation skills
* Experience with retrospective documentation — capturing decisions and designs for systems already in production
* Able to translate fluently between business stakeholders and technical delivery teams
* Self-directed and delivery-focused — you identify gaps and act without waiting to be asked
* Bonus: ERP post-implementation experience, martech or data warehouse exposure
If you want work with genuine substance — documentation that matters, analysis that drives real decisions, and technology that serves a community — we'd love to hear from you.
Apply via our website through the link below or email peopleandculture@ufs.com.au for more information.
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