About Us
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector.
We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia, providing improved health, well-being, and a sense of accomplishment to more than 270,000 members.
Our members enjoy access to industry-leading gym facilities, innovative group fitness classes, and bespoke personal training solutions—empowering people throughout Australia to live the Goodlife.
Job Description
Member Support Consultants (MSCs) at our Lutwyche club play an essential role in building and maintaining a thriving Goodlife Health Club membership base.
MSCs are the first point of contact for prospective members and inspire them to begin their wellness journey with us.
They are responsible for helping thousands of people become faster, fitter, stronger, and happier versions of themselves.
Key Responsibilities:
* Proactively contribute to club sales targets using promotions and referral campaigns
* Generate and convert high-quality sales leads via community outreach and seeking referrals
* Make the required number of lead contacts via telephone to maximize sales opportunities
* Provide sales presentations and tours to prospective members
* Create positive and personalized member experiences
* Achieve successful outcomes for enquiries
* Open and close the club as per the roster
* Participate in member retention programs to motivate members to continue their fitness journey
* Conduct regular service calls to members to keep them engaged and recommend products to enhance their results
About You
We're looking for someone who has:
* Current First Aid & CPR certificates
* The ability to build rapport with diverse individuals and a desire to help people succeed
* Problem-solving skills and resilience
* Excellent communication skills—listening, understanding, empathizing, and influencing
* Tenacity and drive to meet targets and team goals
* Customer-focused with a commitment to delivering outstanding outcomes
What We Can Offer You
A career in the fitness industry is unique. With Goodlife Health Clubs, your daily actions will inspire others and positively impact their health, well-being, and confidence.
In addition, we offer:
* An hourly rate of $30.13 (including casual loading)
* Commission
* A complimentary all-access Goodlife membership
* Career development opportunities within Fitness and Lifestyle Group, Asia-Pacific's largest diversified fitness group
About Fitness & Lifestyle Group
Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific, headquartered in Australia.
Our mission is to make a positive impact through innovative health and wellness offerings, both physical and digital.
Our portfolio includes brands like Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's.
With 319 locations across Australia, New Zealand, and Southeast Asia, we serve over 585,000 members, helping them lead healthier, more active lives.