Job Opportunity
About Us: G'day Group is a leading Australian tourism brand with multiple holiday parks and resorts across the country. Our team of over 2000 staff members provide exceptional customer service to our guests, making their holiday experience unforgettable.
The Role
This role will be split across Front Office, Housekeeping, and Kids Club departments. As a Receptionist/Housekeeping Attendant, your duties will include:
* Providing high-quality customer service to our guests
* Processing guest check-ins and outs, as well as general administration tasks
* Using the park booking system to make reservations and manage accounts
* Working with children and assisting in operating the Kids entertainment program
* Cleaning and preparing guest accommodations and communal areas
Requirements
To be successful in this role, you will need:
* Previous Front Office experience in a customer-facing environment
* Fantastic customer service skills, particularly when interacting with children
* Proficient computer skills, knowledge of RMS or comparable Reservation Booking System is desired
* Excellent communication and interpersonal skills
* Ability to handle cash transactions accurately
* Strong organisational skills and attention to detail
* Enthusiastic and positive attitude
* Flexibility to work weekdays, weekends, and public holidays
* Current driver's licence essential
Benefits
We offer a range of benefits to our employees, including:
* Discounted accommodation at over 300 G'day Group holiday parks nationally
* Discounts with our G'day Rewards Partners
* Service recognition awards
* Access to Employee Assistance Program
* Internal promotions and opportunities
Application Information
If you are an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry, please apply now. Before receiving a job offer, candidates must consent to a Federal Police Clearance and obtain a valid Working with Children's Check specific to the state.
This role may involve extensive manual handling tasks, including lifting up to 20kg, kneeling, and squatting, as well as handling chemicals and utilising machinery.