We've gone through a sustained growth period so it's an exciting time to join EI
- Our culture is something we're proud of - our employee happiness is 8.5/10
- You'll have full flexibility to work from home 100% of the time
Founded in 1992, Employment Innovations (EI) provides intuitive software and employment solutions that help Australian businesses of all sizes grow. Our HR, payroll SaaS platforms and professional services make employment easier by permanently changing the way employment is managed.
**We are a remote-first employer, which means you get the full flexibility to work from home 100% of the time!**
Our outsourced payroll team is rapidly growing and we're looking for another motivated Payroll Officer with ambitions to develop their payroll and customer service skills and work across multiple industries and Awards. This role is dynamic and after your training, you'll be managing multiple payroll deadlines. You'll 'own' your own portfolio - ensuring the timely and accurate processing of your clients' payroll and answering their payroll related inquiries.
To succeed in this role, you'll need to enjoy speaking with clients, building trust and accurately processing their employee's payroll correctly and on time. You will be using some of the most highly regarded and intuitive HR and payroll software in Australia, and helping businesses to do things better by outsourcing with our technology.
We back ourselves and believe EI is a great place to work - our average employee happiness of 8.5/10 reinforces our commitment in creating a world class employee experience and culture. Our full flex policy enables all team members to work from home as much as they like - we'll offer all the training and support you need, plus the infrastructure to be successful and grow here at EI.
**The role**
- End-to-end processing of weekly, fortnightly and monthly client pay runs in accordance with instructions, agreed expectations and best practice
- Provide excellent and proactive customer service in all dealings with your managed payroll clients and employees
- Perform full function payroll tasks including on-boarding, auditing, reconciliations, terminations, superannuation and ATO Reporting
**What you'll need to succeed**
- Experience with payroll (high volume would be ideal i.e labour hire etc) using a cloud based payroll system (ideally KeyPay) and accounting platforms
- Customer service skills
- Must enjoy working with numbers
- A high level of attention to detail and comfortable working in a fast paced, autonomous and process driven environment
- Previous experience using Excel
- Proven experience in prioritising workloads and strong organisational skills to meet tight deadlines
- Exceptional communication, both verbal and written
- A hardworking and team player attitude.
**Your EI experience and our perks (you'll actually benefit from!)**
- A very flexible working culture (it's policy!), we provide everything you need to get you going
- Generous leave and return to work entitlements, plus paid leisure rules days off, paid parental leave, paid study leave and paid floating public holiday leave!
- Fortnightly virtual events such as trivia, kahoot, cooking classes & talent shows
- An employee benefits platform you'll actually use and get benefits from
- Financial assistance for you to up-skill in your field, we believe knowledge is power
- Internal training from our Employment Law and Advisory team, plus TAPs training!
- Annual company celebrations to the Hunter Valley, Blue Mountains, or South Coast just to name a few!
- Mental health wellbeing such as an EAP for you and your family, support from our CSR Partner Black Dog Institute and an internal P&C team focused on providing a forward thinking modern-day work environment. We also provide mental health training for every employee - it's important for everyone.
**Additional information**
At Employment Innovations, we make sure that our culture and product continue to incorporate everyone's perspectives and experience. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.