We are looking for an experienced Senior Business Analyst to join the Ignite Engineering team in Broadbeach!
Ignite Travel Group is an award-winning travel company (NTIA Most Outstanding Online Travel Agency 2022), and Australia’s largest travel advertiser, delivering incredible holidays and trailblazing win-win-win models for our people, customers, and business partners. In this role, as our Senior Business Analyst, you will play a pivotal role in capturing all business requirements while also assisting in ensuring our project stays on track for the successful implementation of our new travel booking systems. You will work closely with stakeholders to understand their business requirements, identify opportunities for improvement, and design solutions that drive efficiency and innovation.
A day in the life:
Gather and document business requirements and translate them into user stories and acceptance criteria as part of an agile software delivery team
Develop use cases and process flows to support the development of software solutions
Conduct stakeholder interviews to understand business needs and pain points
Collaborate with stakeholders to ensure that project objectives are aligned with business goals
Facilitate communication between business and technical teams
Participate in user acceptance testing and ensure that solutions meet business requirements
Develop and maintain system documentation and training material
Provide leadership within the project teams to ensure delivery of customer requirements and expectations
Develop and manage project plans, schedules, and budgets
Manage all aspects of project execution, conflicts, and interdependencies in alignment with the approved project management plan
Provide timely and accurate project reporting and presentations to key stakeholders
Perform risk management to minimise project risks
Who you are:
Experience within travel or other internet-scale environments desirable
Strong understanding of the travel or retail industry
Extensive proven experience in key business analysis discipline areas including requirements elicitation and documentation (as user stories, use cases, and acceptance criteria), process analysis and documentation, and organizational strategy.
Analytical and problem-solving skills
Knowledge in business process re-engineering and improvement
Well-developed verbal communication skills
Strong facilitation skills
Ability to conduct virtual meetings and workshops
Good quality documentation skills, both technical and non-technical
Attention to detail and effective organization and time management skills
Strong business acumen and critical thinking skills
5+ years’ experience in a similar business analyst role
Project management experience highly desirable
Experience with Microsoft Dynamics 365 Business Central highly regarded
UI/UX experience highly regarded
What you'll enjoy:
Flexible working opportunities
Ongoing skill development and occasional escapes to bucket list destinations
Opportunities to grow your career across a network of brands and businesses
Travel discounts and rewards program benefits
Access to industry-leading health and well-being programs and financial advisors
Work in a beachfront office in Broadbeach with convenient public transport and parking
Social events for networking, celebrating wins, and fun
Volunteer leave to give back to the community
We value you...
Ignite Travel Group is committed to creating an inclusive and diverse workplace. We support your unique identity to foster better, safer experiences for everyone. We encourage you to bring your authentic self to work; we celebrate you.
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Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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