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Social media and customer engagement role

Melbourne Acai
USD 17,000 - USD 30,000 a year
Posted: 4 October
Offer description

Social Media & Customer Engagement Role – Açaí Avenue Preston

Location: Preston, VIC

Type: Casual / Part-Time (with trial shifts and content auditions first)

Brand: Açaí Avenue – Melbourne's best value açaí

About the Role

We're looking for a vibrant, creative, and people-focused team member to join our Preston Açaí Avenue trailer. This role is a unique mix of content creation + customer service. You'll be the face of the brand online and on the ground—building hype, making bowls, and engaging with our community.

If you love açaí, social media, and creating a buzz, this role is for you.

What You'll Do

* Content Creation:
* Film and edit Instagram Reels, TikToks, and Stories that showcase our bowls, drizzles, toppings, and vibe.
* Jump on trends and create original content to grow engagement.
* Post and interact with our community across Instagram, TikTok, and Facebook.
* Customer Hype:
* Chat with customers in-store and encourage tags, follows, and UGC (user-generated content).
* Build FOMO and excitement both in-person and online.
* Share our brand personality in every interaction.
* Hands-On Service:
* Jump in to serve açaí bowls with a smile when the trailer gets busy.
* Help create a fun, welcoming atmosphere for our customers.

Minimum Experience & Requirements

* Proven experience creating short-form video content (Instagram Reels, TikTok, or YouTube Shorts).
* Confident on camera and able to present naturally.
* Strong editing skills (CapCut, InShot, Canva, or similar).
* Must have your own equipment for filming and editing (e.g. smartphone with good camera, tripod, lighting, editing apps).
* Comfortable working in a fast-paced, customer-facing environment.
* Enthusiasm for food, health, and lifestyle—bonus points if you genuinely love açaí bowls
* Must be based in or around Preston, VIC and available for local shifts.
* Own reliable transport to get to and from the van and events.

Social Media Following & Presence

* Active personal or professional social media accounts with at least 2,000 engaged followers across Instagram or TikTok.
* A portfolio or examples of content you've created (personal, brand, or freelance).
* Must be confident showcasing your presence on all platforms (Instagram, TikTok, Facebook).

What We're Looking For

* Energetic and outgoing personality—someone who can bring hype both online and offline.
* A natural storyteller with an eye for what makes content engaging and shareable.
* Willing to experiment, audition, and trial with us before being locked in.
* Flexibility to work weekends, events, and busy trading hours.

Recruitment Process

* Audition: Submit a short video introducing yourself and showing off your content style.
* Trial Shifts: Join us in Preston for a couple of sessions where you'll create live content and help on the van.
* Fit Check: We'll assess creativity, customer connection, and teamwork before moving forward.

Perks

* Be part of Melbourne's fastest-growing açaí movement.
* Creative freedom to shape how the brand shows up online.
* Fun, supportive, community-first team environment.
* Lots of açaí bowls along the way

How to Apply

Send us your resume, links to your socials, and a short audition video. Show us your style, energy, and why you'd be a great fit for Açaí Avenue Preston.

Job Type: Casual

Pay: $17.00 – $30.00 per hour

Expected hours: 4 – 15 per week

Application Question(s):

* Do you live near Preston VIC?

Work Authorisation:

* Australia (Preferred)

Work Location: In person

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