Job Title: Master Repair Coordinator
We are excited to announce an opportunity for a skilled and experienced Master Repair Coordinator at our Auto Service Center in Rockingham, Western Australia.
Main Responsibilities:
* Coordinate and allocate tasks to a team of skilled technicians, ensuring the smooth flow of work and adherence to schedules.
* Maintain high-quality service standards by conducting thorough quality checks on completed repairs and services before vehicles are returned to customers.
* Provide technical guidance and assistance to technicians when challenging issues arise, leveraging your deep understanding of automotive systems and diagnostics.
* Collaborate with parts suppliers to ensure the availability of necessary components for repairs, minimizing downtime.
* Monitor technician performance, productivity, and efficiency, offering feedback and implementing improvements as needed.
Requirements:
* Proven experience in an automotive repair and maintenance environment.
* Strong technical background and familiarity with a wide range of vehicle systems.
* Previous leadership or supervisory experience is preferred.
* Excellent communication and interpersonal skills.
* Proficiency in workshop management software and basic computer skills.
* Ability to thrive in a fast-paced, team-oriented environment.
* Attention to detail and a commitment to delivering high-quality service.
What We Offer:
* Opportunity to work with a reputable and trusted name in the automotive industry.
* Competitive compensation package including hourly rates, bonuses, tool allowances, monthly performance incentives, and uniform.
* Career growth and development opportunities within our organization.
* Ongoing training for up-to-date knowledge of automotive technologies.
* Access to advanced tools and equipment for high-quality repairs.
* Employee discounts on products/services, supplier deals, and 100+ retail partners.
* Opportunities for advancement based on performance and commitment.