Senior Business Analyst Product Delivery (Unite)SydneyFull-time permanentHybrid working model (3 days on-site)How will I help?UNITE will be Westpac’s biggest transformation project ever. It is a business-led, tech-enabled transformation - delivering simplification and benefits for our customers, employees and shareholders.A major priority for the Group over the next 3 to 4 years, UNITE is about delivering ‘one best way’ to make our processes, systems and tech simpler so we can deliver a better experience for customers, make things easier for our people, and reduce risk for generations to come.This role within the CTB LOB Unite delivery village focuses on detailed analysis and requirement elicitation under Westpac’s Unite program. As a Senior Business Analyst, your role will be critical in UNITE's delivery and engaging with stakeholders to elicit, analyze, communicate, and validate requirements for changes to business products, processes, policies, information, data, and systems.Key responsibilitiesNavigate and resolve conflicts in collaborative activities, ensuring alignment with shared goals and joint responsibility while providing strategic direction.Engage stakeholders to deeply understand and assess complex problems, recommending and gaining acceptance for optimal solutions.Develop, plan, and execute activities to achieve strategic outcomes, re-prioritizing as needed, and implementing advanced risk mitigation strategies.Collaborate to solve critical business problems, demonstrating a strategic understanding of business systems.Perform detailed gap analysis between current and future states, recommending high-value approaches.Use data analysis techniques to aid in requirements analysis, ensuring requirements support target business value and align with business cases.Adapt requirements management templates and processes to fit complex situations.Define innovative design options to improve the business and achieve desired future states.Ensure that risks (project and operations) are identified, raised, and managed in accordance with established risk frameworks, including governance and escalation frameworks.What do I need?Demonstrated analytical mindset with the capability to anticipate and strategically plan ahead.Logical thinker with the ability to approach complex problems methodically and develop practical, high-impact solutions.Self-starter with strong independent work capabilities, complemented by excellent collaboration and communication skills for effective teamwork.In-depth knowledge of project management disciplines, including advanced methodologies and best practices.Strong understanding of technology and business systems, both strategically and operationally, to drive business value and innovation.Experience as a senior business analyst in large, complex project delivery or tertiary qualifications.Experience with data migration, system uplift, system decommission, product simplification, core banking systems, and deposit products preferred.How do I apply?Start here. Just click on the APPLY or APPLY NOW button.At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application.We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.
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