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Are you ready to embark on an exciting new opportunity? Country Care Group (CCG), an established Australian family-owned enterprise, is seeking a motivated and customer-focused individual to join our team as a Retail Administration Assistant in Mildura.
CCG, founded in 1997, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged. With over 130 member stores across Australia, we are known for delivering innovative healthcare solutions and exceptional customer service.
As the Retail Administration Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals. Your passion for customer service and product knowledge will play a vital role in promoting sales and assisting clients in finding the right solutions.
Must obtain a clear Police Check, be fully vaccinated against COVID-19.
Membership to Flare HR, giving you access to a range of discounts on national and international brands
Discounted Health Insurance
Training and development programs to enhance your skills.
Key Responsibilities:
* Answer telephone queries and provide assistance to customers
* Undertake debt collection for the store
* Operate Point of Sale systems effectively
* Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions
* Generate invoices and maintain accurate records
* Coordinate delivery schedules and follow-ups
Requirements:
* Previous experience in a customer service role, preferably in a retail environment
* Excellent communication and interpersonal skills
* Strong organizational and time management abilities
* Demonstrated ability to work effectively in a team
* Excellent computer literacy, including proficiency in Microsoft Office
* Knowledge of healthcare products or experience in the medical industry is desirable.
If you are enthusiastic about providing exceptional customer service, have a passion for enriching the lives of others, and are excited about being part of a new store, we would love to hear from you.
Join the Country Care Group team and contribute to improving lives through innovative healthcare solutions.
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Your application will include the following questions:
* Do you have customer service experience?
* Which of the following Microsoft Office products are you experienced with?
* Which of the following statements best describes your right to work in Australia?
* Do you have previous invoicing experience?
* Do you have experience using point of sale (POS) software?
* Do you have experience in administration?
* What\'s your expected annual base salary?
* Which of the following statements best describes your Covid-19 vaccination status?
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