Role Overview
The Store Manager plays a crucial role in leading, coaching, and supporting the store team to deliver exceptional customer service. This is an exciting opportunity for a natural people leader who can drive sales growth, manage store operations, and build strong relationships with customers.
Key Responsibilities:
* Lead and coach a team of customer service champions to achieve outstanding results.
* Ensure the health, safety, and wellness of all team members.
* Manage store budgets to maximize profitability.
* Execute business plans, promotions, and initiatives to drive sales growth.
* Develop and maintain excellent customer relationships to build loyalty and retention.
* Manage store inventory, orders, and receipt of incoming stock to ensure efficient operations.
Requirements:
* Exceptional communication skills to motivate and inspire team members.
* Ability to deliver financial results through effective budget management.
* Experience or a passion for the auto parts industry.
* Well-presented individual with a great phone manner.
* Ability to influence and negotiate with suppliers and customers.
What's in it for you?
* Job security in a stable and growing organization.
* Generous salary and incentives package.
* No Sunday or night shifts.
About Us
We are Australia's trade specialist supplier of automotive aftermarket parts, accessories, and workshop equipment. Our extensive store network and delivery fleet enable us to provide fast and reliable service to our customers. We pride ourselves on our commitment to customer satisfaction, innovation, and an extensive product range.
How to Succeed
To succeed in this role, you will need to possess excellent leadership skills, be able to motivate and inspire your team, and have a proven track record of delivering financial results. You should also have a deep understanding of the auto parts industry and be passionate about providing exceptional customer service.