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Procurement system officer (city of gold coast)

Gold Coast
City Of Gold Coast
Posted: 6 October
Offer description

$97,707 – $103,981 per year + Superannuation

If you're passionate about supporting users through smart, data-driven solutions and enjoy driving operational excellence, this could be the perfect opportunity for you. As our new Procurement System Officer, you'll play a pivotal role in enhancing procurement efficiency by managing systems, analysing data, and ensuring robust QA practices that align with legislative and audit requirements.

Responsibilities

- Manage system access and support users across procurement platforms (e.g. ServiceNow, VendorPanel), including responding to queries and providing guidance on system use
- Reporting across systems including creation of Power BI dashboards and Report Builder
- Administer procurement systems including Ready Contracts, VendorPanel and ServiceNow, covering user access, training, issue resolution, testing, and documentation
- Maintain system data integrity and ensure compliance with legislation and audit requirements
- Review and develop quality assurance procedures and processes
- Ensure content compliance with relevant legislation and audit requirements
- Support change management and continuous business improvement across procurement systems
- Engage with internal and external stakeholders to promote best practice and drive improvement

Qualifications / Ideal Candidate

We are seeking a Procurement System Officer to enhance procurement efficiency and effectiveness. This role involves data administration, system management, and operational support of procurement systems, including data analysis, reporting, and system enhancements to support best practice procurement strategies. You will work within the Procurement Capability and Performance Team, providing expert advice on systems and processes while ensuring compliance. Ideal candidates will have strong business improvement experience and a passion for analysing business processes across systems.

About the Organization

The Gold Coast is inspired by lifestyle and driven by chance. We are the second largest Council in Australia. We care about being the most flexible government organisation in Australia and we offer a range of benefits to help you create the right balance:

- 9-day fortnight
- Flexible work arrangements including hybrid/work from home options and flexible hours
- Personal and professional development courses
- Access to 350+ fitness facilities through Fitness Passport
- Confidential counselling sessions and nutrition/financial advisory support

We pride ourselves on a diverse, high-performing, customer-focused organisation which delivers value-for-money services. We’re committed to an inclusive culture and welcoming workplace.

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📌 Procurement System Officer
🏢 City Of Gold Coast
📍 City of Gold Coast

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