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Outreach family preservation caseworker

Newcastle
Bendigo Advertiser
Posted: 12 September
Offer description

Overview
Allambi Care are currently recruiting for the position of Family Preservation Caseworker, within the Outreach Youth Hope Program based in Charlestown. Allambi Care is a multi-disciplined and recognised leader in the human services field working across the Newcastle, Lake Macquarie, Hunter, and Central Coast regions in NSW, as well as Victoria. We are committed to supporting our community's most vulnerable people through tailored services and programs. With over 40 years' experience, our 'never give up' approach ensures the needs of the people we care for are our first priority.
What We Can Offer You
Join an organisation that truly values its employees
Full time employment and Monday - Friday work week
Increase your take home pay with NFP Salary Packaging (Salary Sacrifice). Package living expenses and more
12 Roster Days Off a year (One per month)
Position Objective
The overall role of the Family Preservation Caseworker is to work and support families and young people who would otherwise enter OOHC and leave their home, linking families into community supports where needed, and providing them with a framework to maintain the connection developed while connected to our service.
Primary duties and responsibilities
Collaborate with the Manager on the intake and induction of new families
Follow Allambi risk assessment procedure when visiting and meeting families for the first time, and ongoing
Have regular case planning meetings with the family and young person ensuring to use a collaborative approach to any goals.
Review and assess progress of case plan goals regularly with the Manager and discuss any barriers to their completion, in conjunction with monthly review meetings with the family
Work with families intensely in the initial period of their referral and develop a step down process as their needs reduce.
Ensure an exit planning meeting is held a month out from the referral ending and then fortnightly until the placement comes to a close, to ensure that all goals have been effectively met and that the family is well supported and comfortable when supports are removed.
Maintain daily case notes of all visits/contact/meetings with families and others
Develop appropriate safety plans relevant to CS referrals, SDM outcomes and any new ROSH notifications
Work flexible hours including weekends and evenings where needed to support the family and young person, and maintain contact regularly throughout the week.
Escort clients to appointments and other important commitments where necessary, as well as organize youth work support and respite periods as needed, in coordination with the Manager and as outlined in the case plan for the family
Engage with clientele and families to build a positive connection
Ensure that all documentation is up to date in accordance with Allambi standards including case notes, incident reports and case plans
Supervise and support youth workers in their role with the family and young person
Ensure the Manager is informed of any critical incidents, especially those that may involve debriefing for workers
Communicate and work with Community Services as outlined in the Family Planning agreement
Work with clinical services internally and externally when meeting the needs of the family and young person
Attend ongoing internal and external training
Promote AC Needs Based Restorative Framework culture and work to NBRF ideals
Collaborate with other NGO's and government departments and maintain the relationships set up with external services
Work within the allocated budgets
Make referrals to programs that will gain a positive outcome for the young person and their families
Assist the family and young person to gain practical life skills and independently access supports in the community
Collaborate with the OCG and the Office of the Ombudsman as needed
Meet weekly with the program manager
Attend fortnightly team meetings with youth workers and the family where suitable
Ensure client files are maintained, accurate, up-to-date and to the required standards
Ensure that in all cases you act in a professional and appropriate manner at all times
Attend court and caution meetings with clients and parents as needed
Liaise with appropriate services to develop inter-agency protocols
Maintain and ensure registration and services are conducted at the pre-determined intervals for contracted company vehicles
Advise the Manager and Human Resources of any grievances, issues or concerns regarding employees and families
Attend relevant training sessions
Negotiate and achieve positive outcomes when problem solving
Prioritise, organise and complete set tasks given according to demanding timelines
Work both independently and as part of a team
Any other tasks assigned by the Department Director
Minimum Requirements
2 years working with children and young people in a similar environment to AC
Extensive experience in Microsoft Office Applications
Knowledge of Needs Based Restorative Framework concepts and strategies
Tertiary qualification in related discipline (preferably Social Work)
Must have these documents if successful
Working with Children Check
National Police Check - (can be attained from; /)
NDIS Worker Check
Drivers Licence
Comprehensively insured vehicle
First Aid Certificate
If you meet the above criteria and you're interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you
Please note, applications must include a cover letter addressing above essential criteria and a complete resume including two professional references.
Applications close 9am, Friday 22nd August 2025.
Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability.
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