Overview
Join to apply for the IT Solutions Analyst role at ISS Facility Services Australia and New Zealand.
Are you a seasoned Solution Analyst ready to shape the future of technology solutions in a dynamic, global organisation? ISS is seeking a driven and experienced professional to join our high-performance Technology Solutions team on a Permanent Full time basis, based at our Macquarie Park (Sydney) office.
About the Role
As a key Technology business partner, you’ll lead the identification, design, and delivery of innovative technology solutions that empower ISS to meet client needs and contractual obligations with excellence. You’ll work in an agile environment, overseeing:
- End-to-end solutioning and onboarding of new customers
- Collaboration with vendors and global development teams
You’ll guide internal and external tech specialists, ensuring solutions are robust, scalable, and “fit-for-purpose.”
What You Bring
We’re looking for someone with 5+ years’ experience across:
- Application and solution design (CMMS, CRM, BI, mobile/digital, integration tech)
- Off-the-shelf and custom-built technology implementations
- Project and change management
You’ll also have strong proficiency in:
- Object-oriented programming and relational database design
- Asset or Field Service Management technologies
- Designing for non-functional requirements (performance, security, etc.)
- DevOps, CI/CD, Jira, and SDLC practices
- Tertiary qualifications in IT or business
Compliance requirement - Australian Citizen & ability to gain a Defence Baseline Clearance
- Microsoft Project and desktop suite expertise
- Certifications: PM, Prince2, Scrum, TOGAF
- Experience in industrial services or outsourcing
- Pre-sales or consulting solution engineering
- Impact: Play a key role in managing IT assets for a high-profile client
- Growth: Access to professional development and career advancement opportunities
- Culture: Join a collaborative, inclusive, and forward-thinking team
- Rewards: Competitive salary and comprehensive benefits package
How to Apply
Click on the 'apply' link and complete the online application.
Our Commitment
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.
Learn more about ISS in Australia and New Zealand on our website.
Please note: No agency applications are accepted
Job Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Information Technology
- Industries: Facilities Services and IT Services and IT Consulting
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📌 IT Solutions Analyst
🏢 ISS Facility Services Australia and New Zealand
📍 Melbourne