A leading analytics software company in New South Wales is seeking a hands-on Customer Support Manager. In this player-coach role, you will manage a support team while directly handling customer interactions and support queries. Ideal candidates possess a strong analytical mindset, a background in technical support, and exceptional communication skills. The position offers a collaborative environment focused on enhancing customer engagement and satisfaction, with benefits including a close location to transit and a paid birthday off.#J-18808-Ljbffr