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Retail customer service position

Mackay
beBeeCustomerSupport
Customer Services agent
Posted: 1 August
Offer description

Customer Support Role

We are seeking a dedicated and enthusiastic individual to join our team as a customer support representative. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and wants to grow their career within our dynamic organization.

The ideal candidate will be responsible for providing top-notch service to customers, answering their queries, and resolving any issues they may have. They will also be expected to work independently and as part of a team to achieve sales targets and meet customer needs.

To be successful in this role, you should have excellent communication skills, be able to multitask, and have a strong attention to detail. You should also be able to work effectively in a fast-paced environment and be willing to learn new skills and take on new challenges.

As a customer support representative, you will play a critical role in ensuring that our customers receive the best possible service. You will be the face of our organization, and your interactions with customers will reflect positively or negatively on us.

We offer a competitive salary package, including discounts on products and services across our brands, access to wellbeing support programs and career development opportunities, and the chance to grow your career within our wider network.

* Providing exceptional customer service and support
* Working independently and as part of a team to achieve sales targets and meet customer needs
* Answering customer queries and resolving any issues they may have
* Maintaining accurate records and reporting any issues to management
* Collaborating with colleagues to achieve business objectives

Benefits:

Discounts on products and services across our brands

Access to wellbeing support programs and career development opportunities

Opportunities to grow your career within our wider network

What We're Looking For:

You should have excellent communication skills, be able to multitask, and have a strong attention to detail. You should also be able to work effectively in a fast-paced environment and be willing to learn new skills and take on new challenges.

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