Add expected salary to your profile for insightsPeter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups.
We have expanded across Southwest Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria.
We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership.
With over **** dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise.
We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.About the Role:We are seeking a motivated and enthusiastic Trainee Service Advisor to join the team at Honda Rockdale on a full time basis.
As a Trainee Service Advisor, you will be someone who enjoys a challenge, working in a team environment with great customer service skills.You will be trained to perform the following:Providing the ultimate customer service experience to our clients face to faceBuilding and maintaining positive customer and employee relationshipsMaintaining regular contact with our customers to provide updatesCommunicating with internal department teams to make sure all vehicles are completed and ready on time for our customers as promisedHandling customer concerns and complaints with prompt solution based outcomesOffering accurate estimates for customers requiring additional work or repairsRequirements for the role will involve the following:Customer service commitment, eager to understand customer needs.Strong verbal and written communication skills.Basic understanding of automotive systems; open to technical learning.Professional demeanor, punctuality, and commitment to growth.Current driver's license.Adaptability to a dynamic work environment; openness to continuous learning.Problem-solving mindset for effective customer issue resolution.Unrestricted rightsto work within Australia for an extended period of timeWhat we offer:Embrace development and mentoring from your team, fostering personal and professional growth
Access discounted rates on Bupa Private Health Insurance, prioritizing your well-beingExclusive discounts on vehicles, parts and servicingBenefit from our Employee Assistance Program (EAP), providing support and resources during challenging timesLifestyle discounts, including Gym memberships and retail discountsPaid parental leave to support you and your familyIf you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you
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