Insurance processes are slow, outdated, and a frustrating experience for businesses. But it doesn't have to be. For businesses and fast‑moving startups / scaleups, the customer experience has fallen far behind, leaving them underserved and at risk. At upcover, we're flipping the script by providing innovative, tech‑driven insurance solutions that businesses love—tailored, fast, and built for the pace of today's world.
About upcover
upcover is Australia's fastest growing business insurance platform for SMBs, startups and scale ups – trusted by 50,000+ small businesses across ANZ. We are game‑changing the decades old business insurance industry by creating digitally native insurance products in partnership with the world's largest insurers and underwriters. upcover's platform bridges the gap between cutting‑edge technology and the complexities of insurance, ensuring our customers get the protection they need, simply and effectively.
The world of commercial insurance and underwriting is complex and analog. And its gigantic. Nearly $25B in business insurance is transacted across ANZ every year, and only 5% of this is online. upcover is at the forefront of digitising the industry and we are aided in our effort by the world's top insurers, underwriters and VCs.
We're looking for a hands‑on Senior Accountant to own the day‑to‑day accounting, close, and compliance at upcover. You'll be the go‑to person for the general ledger, reconciliations, statutory obligations, and the unique operational finance flows of an insurtech (premium collection, trust accounts, carrier settlements, and claims funding). This is an IC role with high ownership and visibility across the business.
What you'll do
* Run an accurate month‑end close (P&L, balance sheet, cash flow) and prepare management accounts.
* Maintain the general ledger and chart of accounts; post journals, accruals, and prepayments.
* Own revenue recognition for insurance distribution (commissions, fees, profit share) under AASB / IFRS guidance.
* Prepare variance analyses (actuals vs budget) and commentary for the founders / board pack.
* Reconcile premium collection flows across payment gateways daily; investigate and clear exceptions.
* Maintain Premium Trust Accounts (PTA): perform statutory trust reconciliations and keep records audit‑ready.
* Prepare monthly bordereaux and process carrier / underwriter settlements on time.
* Partner with Claims Ops to track claims funding, recoveries, and loss ratio reporting.
Systems & Automation
* Own our finance stack (e.g., Xero, Dext / Hubdoc, spend management, payroll, BI) and keep it tidy.
* Automate reconciliations and reporting using built‑in tools, spreadsheets, or lightweight SQL / BI dashboards.
* Partner with Product / Engineering on reliable data flows from platform events – ledger – dashboards.
FP&A Support (as needed)
* Assist with budgeting / forecasting cycles, simple scenario analyses, and unit economics tracking.
* Maintain source‑of‑truth finance models and update assumptions monthly.
Success metrics (first 6–12 months)
* Close quality & speed: month‑end close = 5 business days with zero material errors.
* Reconciliations: bank, PTA, payment gateways, and carrier balances fully reconciled monthly; reconciling items cleared.
* Compliance on time: 100% on‑time BAS / GST, PAYG, super, payroll tax.
* Operational accuracy: insurer settlements and bordereaux delivered by agreed dates.
* Automation wins: = 3 manual processes automated, cutting effort by = 30%.
What you'll bring
* 4–7+ years in accounting with time in a startup / scaleup, insurance broker / MGA, fintech, or public practice.
* CA / CPA (qualified or near completion) and strong grounding in AASB / IFRS.
* Proven strength in reconciliations and month‑end close; comfortable owning the GL end‑to‑end.
* Experience with trust accounts, carrier / broker settlements, or bordereaux (nice to have).
* Advanced Excel / Google Sheets; exposure to Xero and a BI tool (e.g., Looker / Metabase).
* Clear communicator who can translate numbers into actions for non‑finance teammates.
About upcover's team and remote first setup
upcover is HQed in Sydney, Australia – but has a team that's distributed across Australia, India, Spain, Pakistan, Italy, Nigeria, Iran, Sri Lanka and Kazakstan And while fully remote, we are proud that everyone in our team operates with a very high level of autonomy and responsibility.
We index high on diversity and strongly believe that the best outcomes are the result of a culture that preserves individuality and independence while ensuring accountability. If you thrive in a self‑directed, inclusive, and entrepreneurial setting, you'll find our team to be the perfect place to grow and contribute. We have a very healthy pipeline of opportunities, and we're moving into new territories by launching our own niche insurance brands with key insurance partners.
upcover is committed to employment equity and welcomes applications regardless of race, ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life.
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