Entry Level Customer Service Agent – TSA Group - Australia
We are looking for customer-centric superstars to join our vibrant and energetic team.
At TSA, we are customer-inspired and value you as a team member.
Here are some of the perks our team enjoys :
Why You'll Love Working with Us
Rosters Available : Multiple flexible working arrangements with hybrid opportunities after probation
Supportive Team Environment : Regular social gatherings and collaboration with managers and senior team members
Meaningful Work : Help customers make informed decisions about policies that best suit their needs
Fantastic Benefits : Yearly retention bonuses, awards, prizes, and discounts on health insurance
Career Growth : Ongoing professional development, career progression, and fully paid comprehensive training
After you apply, you will complete an online activity accessible via phone or computer, then a Recruiter will be in touch to discuss full-time roles available at TSA.
If you have previous customer service or sales experience, enjoy technology, and want to join an industry leader, you could be the person we are looking for.
What You'll Be Doing
Handle a mix of inbound and outbound calls, assisting customers with their inquiries
Use effective communication to build rapport and deliver engaging customer experiences
Be flexible with hours to ensure we're available when customers need us
What Makes You Perfect for This Role
Must be based in Perth
Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation
Strong computer literacy and multitasking abilities
Self-motivation and a desire to grow
Openness to learning new skills and applying them
Resilience and the ability to perform at your best
Problem-solving, solution-oriented mindset
Reliable internet connection and a suitable work-from-home setup
Safety and Inclusion
TSA Group is committed to building a diverse and inclusive workplace.
We strongly encourage applications from Indigenous Peoples and value the unique skills and experiences Indigenous applicants bring.
If you are an Indigenous candidate and would like support with your application, please contact
Join Us
Visit our official channels or press apply to see more about TSA Group.
Stay vigilant against fraudulent job offers.
We never ask for financial details during recruitment and legitimate communication will come from official TSA Group email addresses (e.g., @tsagroup.com.au).
If you receive a suspect offer, do not respond and report it to
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