Overview
ID Clothing is a professional supplier of uniforms to business, schools, sports groups and other organisations in Tasmania and Queensland. We are a great place to work with a motivated and team-oriented environment. This role is based in our busy showroom in Moonah and offers permanent, full-time employment for the right candidate.
We are looking for a Sales / Admin person to be the first point of contact for customers contacting and visiting us. This is a fast-paced environment where attention to detail and the ability to multitask are essential.
Skills Required
* Sound knowledge and application of the Microsoft Office Suite (Word, Excel)
* Proven track record of sales experience
* Organised and methodical with the ability to identify, negotiate and resolve issues
* Accurate data entry skills and attention to detail
* Experience in client-facing environments with good interpersonal skills
* Have a good memory and be able to keep track of details
* Strong multitasking and time management abilities
* Good oral and written communication skills
Duties and Responsibilities
* Greeting customers, answering phone calls, emails and responding to enquiries as relevant
* Booking, canceling, and confirming appointments; managing calendars for meetings and fittings
* Managing and maintaining the showroom: tidying, dusting, tagging new garments, steaming/ironing garments and signing samples in and out for customers
* Providing sales assistance to customers who visit the showroom (sales, recommending products and services, quoting prices, writing up orders and gathering all required customer information)
* Working with senior Sales Representatives to assist in servicing customer needs
* Processing customer orders in our system, including data entry from written orders; ensuring information is entered for stock, pricing, decoration details, etc.
* Service customer pickups, including stock collection and processing of payments
* Entering new client details into computer software
* Processing product returns with clients and suppliers within supplier time frames and procedures
* Maintaining a positive attitude, intelligence and the ability to fit in with our team
How to Apply
If you are interested in applying, please include a cover letter with your application. In your cover letter answer the following question: You are going to a concert and have the choice of 3 types of transport (taxi, Uber, or a limousine). Each costs the same and takes the same time. Which do you choose and why? You can answer in one sentence, one paragraph, or more. Please send your cover letter and CV to the contact provided.
Important Reminders
Be careful not to provide bank or credit card details when applying. Do not transfer money or complete suspicious online surveys. If you see something suspicious, report the job ad.
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