Smart Energy is one of Australia's fastest-growing clean-tech and home-electrification companies - helping Aussie households transition to smarter, cleaner, more sustainable energy solutions.
As we continue to scale nationally, we're looking for a commercially minded Credit Controller to strengthen our rebate recovery, optimise collections, and bring sharper visibility to our receivables performance.
The Opportunity
You'll sit at the centre of Finance, Rebate Operations, and Sales, owning the end-to-end rebate lifecycle - from recovery and analysis through to process improvement and reporting.
If you love getting stuck into data, solving problems, and actually fixing broken processes (not just spotting them), you'll thrive here.
Why You'll Love This Role
High Impact – You'll directly improve cash flow, systems & performance.
Growth – Work in a fast-scaling business where things are evolving quickly.
Problem Solving – Real ownership to fix processes, not just follow them.
Cross-Functional – Work across Finance, Sales, Ops & external partners.
What You'll Be Doing: Rebate Collections & Recovery
* Own rebate receivables and drive timely recovery
* Run structured, data-led follow-ups (calls + comms)
* Work closely with installers, Formbay & internal teams to unblock claims
Ledger & Performance Analysis
* Consolidate data across Xero, Airtable & Formbay
* Monitor rebate ageing, trends, disputes & risk
* Deliver clear, actionable reporting to leadership
Process Improvement
* Map and improve the full rebate lifecycle
* Identify leakage, bottlenecks & data issues
* Drive better systems, controls & automation
Rebates & Adjustments
* Reconcile claims, track disputes & resolve aged items
* Investigate root causes impacting recovery
Compliance & Governance
* Keep everything audit-ready and aligned to policy
* Ensure strong documentation, controls & data integrity
Qualifications and Experience
* 2-4 years in AR, credit control, or rebate collections
* Strong analytical skills – you know how to read ageing & spot trends
* Advanced Excel / Google Sheets (reporting, analysis, insights)
* High attention to detail across reconciliations & data
* Confident communicator – can manage installers + stakeholders
* Experience with Xero, Salesforce, Airtable, Formbay (highly regarded)
* Bonus if you've worked with rebates, compliance-based claims, or government programs
The Kind Of Person Who Wins Here
* Proactive – you chase outcomes, not just tasks
* Commercially minded – you balance relationships with results
* Process-driven – you see gaps and fix them
* Resilient – you're comfortable following things through to the end
* Solutions-focused – you don't just flag problems, you solve them
Why Join Smart Energy
Smart Energy isn't your typical workplace – we're a high-growth, high-performance business leading the shift toward full home electrification across Australia.
This is a team that moves fast, backs its people, and gives you the opportunity to actually make an impact – not just sit behind it.
High-Performance Culture – Surrounded by driven, capable people who lift the standard.
Real Growth Opportunities – Clear progression pathways as the business continues to scale.
Leadership Exposure – Work closely with senior finance leaders and key decision-makers.
Team Culture That Delivers – Social, collaborative, and genuinely enjoyable.
Location
This role is based on-site at our Byron Bay HQ (industrial estate), so we're ideally looking for someone located in the Northern Rivers region.
Ready to Apply
If you're looking for a role where you can take ownership, improve systems, and make a real impact – we'd love to hear from you.
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