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We're excited to be growing our team and hiring a Sales Support Specialist in our Melbourne headquarters. Reporting into our Head of Sales, you’ll be the right hand to our global sales team—making sure customers are looked after, orders are accurate, and the back end of sales is ticking along nicely. From managing EDI and customer portals to prepping quote sheets and coordinating with our partners, you’ll keep things on track and moving forward. You’ll also pitch in on planning trade shows, updating our CRM, and helping out wherever needed. We're looking for someone who can work 3 days over 4 for this one, to maximise touch points with our team and join in on a culture and workplace we're really proud of!
About Us - we are an award-winning toy brand!
We're not your average brand. We're trailblazers for hands-on, playful, imaginative cardboard construction, inspiring today's kids to build a better tomorrow. Makedo is a series of cardboard construction tools that inspire children's imagination and creativity through making with upcycled cardboard. We’re passionate about spreading the ideals of upcycling and making do, and we recognise the universe of possibilities in the humble cardboard box.
Our Core Values
* Thinking Outside the Box
* Balanced Approach
* Freedom of Expression
Why join our team?
We believe fostering a positive work environment is key to unlocking creativity and achieving greatness. Joining our team comes with exciting benefits, including:
* A vibrant, friendly and respectful work environment
* Career growth as we continue to expand
* Meaningful time spent as a team to strengthen our internal relationships
* Your ideas being valued and heard
* Celebrating your birthday with an extra floating day of leave
* Floating public holidays
* Working in a modern, light-filled office close to nature
* And more!
Enough about us. Let’s talk about you!
Our ideal candidate will have:
* At least 2 years of experience in sales support, customer service or similar
* Super strong organisational skills and laser-sharp attention to detail
* Be proactive and solutions-focused with a can-do attitude and demonstrated initiative
* Be highly organised with strong attention to detail and accuracy
* Clear, friendly communication—written and verbal
* Confidence using CRM tools (Pipedrive is a bonus), Monday, and Google Suite
* Bonus points if you’ve worked with EDI systems, retail/e-comm teams, or across international time zones
Application Process and Details
This is a 0.6 FTE part time position (22.8 hours per week) which ideally will be spread over 4 days per week. Applicants must have the right to live and work in Australia to apply for this role.
If you read the above and ticked off most of the list of things we're looking for, we'd love to see your application and will be in touch to let you know next steps asap.
We're reviewing applications as they land, so don't wait, this position is a new role for us and ready for someone to step into it NOW. More information on Makedo can be found on our website; make.do and if you need more information about the role please connect with me, Taryn Buckley, on Linkedin and message me, i'll respond as soon as i can.
We look forward to hearing from you!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Retail
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