Add expected salary to your profile for insightsAt Eagers Automotive we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.Bridge Toyota is the largest automotive company in the Northern Territory, and we pride ourselves on delivering Customer Excellence.To support this standard, we are creating a new leadership role focused on mentoring and managing our front-of-house Service team.This position is an exciting opportunity for someone ready to lead from the counter, drive performance, and play a key role in shaping customer experience across the service department.We are seeking a proven leader to directly manage and mentor our Service Advising team.This front-of-house role is critical to maintaining operational flow, delivering a premium customer experience, and driving key revenue areas like tyre sales.This is not just a support role — it's a hands-on leadership position for someone who knows how to coach, train, and lead from the front.Your Core ResponsibilitiesDirectly Manage Our Service Advising Team: Provide daily leadership, support, and coaching to advisors to ensure outstanding customer service and operational efficiency.Be the Front-of-House Anchor: Work at the service counter, stepping in to assist your team with customers, troubleshoot issues, and ensure smooth communication with the workshop.Own Tyre Sales Performance: Take charge of tyre sales, including training advisors to increase their confidence and conversion in this high-margin product category.Support Regional Growth: Be prepared to assist in onboarding and training a new service advisor in our Gove location, once the role is filled.What We're Looking ForStrong leadership and people management skills — ideally with prior experience leading a service team in an automotive dealership.A confident, approachable front-of-house presence that sets the tone for customer interactions.A natural coach who enjoys upskilling others and building a strong team culture.Sound understanding of service operations, job flow, and the importance of communication between front of house and workshop control.Experience in tyre sales is a strong advantage.What's In It for YouA dynamic, supportive work environment with room to grow into multi-site influence.The opportunity to shape how we operate at the front counter and lead a team that represents two trusted brands.Internal support from senior management, with clear development pathways.Unlock job insightsSalary match Number of applicants Skills matchRetail & Consumer Products 5,001-10,000 employeesEagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle/Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle/Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice.
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