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General manager

Sunshine Coast
Respect Group Limited
General Manager
Posted: 1 December
Offer description

Lead with purpose. Make a meaningful impact. Shape the future of aged care in one of Queensland's most picturesque communities.

Respect is a proud, values-driven not-for-profit organisation with a long history of supporting older Australians. As we continue to grow, we are seeking a dynamic and dedicated General Manager to lead our Maleny Erowal Aged Care facility. Situated in the stunning Sunshine Coast Hinterland, Maleny offers a warm community feel, natural beauty, and an opportunity to lead a highly engaged team in a supportive environment.


About the Role

As the General Manager, you will provide strong, values-led leadership and strategic direction to ensure the highest level of care, safety and wellbeing for residents. You will oversee all operational, financial and clinical aspects of the facility, fostering a culture of excellence, accountability and compassion.

This role is ideal for a senior leader who thrives in a relationship-focused environment and is committed to delivering exceptional outcomes for residents, families and staff.


Key Responsibilities

* Provide inspirational leadership and drive a positive, person-centred culture across the facility
* Ensure high standards of clinical care, resident safety and regulatory compliance
* Oversee financial performance, budgeting, occupancy, workforce planning and resource management
* Build strong relationships with residents, families, staff and the broader community
* Lead continuous improvement initiatives to enhance resident experience and operational efficiency
* Manage risk, quality assurance and adherence to the Aged Care Quality Standards
* Support and mentor department leaders to achieve service excellence
* Represent the facility professionally with internal and external stakeholders


About You

You are an experienced and confident leader with a strong understanding of aged care operations. You thrive on building high-performing teams, navigating complex environments and driving positive change. You balance compassion and commercial acumen, and you genuinely care about delivering quality outcomes.


Essential

* Proven leadership experience in residential aged care or a comparable health, community or regulated environment
* Strong understanding of the Aged Care Quality Standards, compliance requirements and best practice care
* Demonstrated experience managing operational performance, financials, budgets and workforce planning
* Excellent communication, relationship-building and conflict resolution skills
* Ability to lead and inspire teams through collaboration, clarity and accountability
* Strong problem-solving skills and a proactive approach to continuous improvement


Highly Desirable

* Relevant tertiary qualifications in health, business, management or related field
* Experience working within a not-for-profit or multi-site organisation


Why Join Respect?

* A supportive, mission-driven organisation with strong values
* Opportunity to lead in a community-focused, picturesque regional setting
* A chance to make a lasting impact in the lives of older people
* Collaborative leadership team and organisation committed to ongoing improvement
* Competitive salary and benefits


Apply Today

If you're a passionate leader ready to take on a deeply rewarding role, we would love to hear from you.


Join us in delivering care with heart, integrity and respect.

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