About Retail Sales Consultant Roles
Our retail sales consultants play a vital role in delivering exceptional customer experiences. They assist customers in selecting the perfect bathroom products, manage customer quotes and orders efficiently via email and phone, utilize 3D planners to bring customers' visions to life, conduct site visits to provide updates and foster long-lasting relationships, and ensure showrooms remain organized and secure.
Key Responsibilities:
* Customer Engagement: Provide personalized support to customers, ensuring their needs are met and exceeding their expectations.
* Quote Management: Effectively manage customer quotes and orders via email and phone, maintaining open communication channels throughout the process.
* Bathroom Design: Utilize our cutting-edge 3D planner to help customers visualize and design their dream bathrooms.
* Site Visits: Conduct regular site visits to keep customers informed about their projects and build strong relationships with them.
* Showroom Maintenance: Ensure the showroom remains well-organized, safe, and inviting for customers.
Requirements:
* Previous retail sales or customer service experience, along with a passion for building lasting relationships and providing excellent customer care.
* High energy levels, willingness to take initiative, and a desire to continuously learn and grow professionally.
* Comfort with technology, including computers, and a willingness to learn new systems.
* Flexibility to work various shifts, including weekends.
* A growth mindset, aiming to develop your career within our organization or through internal opportunities.
Enjoy a dynamic work environment that offers performance-based bonuses, flexible scheduling, paid annual leave, continuous learning and development programs, and exclusive benefits like discounts on groceries, fuel, insurance, travel, and more.