The role is based in our retail showroom & workshop in Springvale. It is a permanent part-time role. Your hours will vary depending on business needs but the minimum commitment is 12hrs per week (MON + another day) - flexible for parents. Our opening hours are 8.30am - 5.00pm.
This is a multifaceted role: retail/customer facing with office admin/invoice/data entry and warehouse/pick-pack duties. You will be liaising with our workshop technicians, retail and commercial customers and suppliers.
We are seeking a person with strong admin skills, technical aptitude (spare parts) and an interest in a customer service. Previous experience in a similar role is preferred, however job specific training will be provided.
Key responsibilities will include, but not limited to;
**CUSTOMER SERVICE**
- To assist with retail counter sales
- Data entry
- Normal despatch duties, including picking stock, receiving stock, despatching orders
- Building relationships and rapport with customers
**SKILLS REQUIRED**:
- Data entry / good keyboard skills
- working knowledge of MYOB or other accounting/sales software
- experience with MS Excel, Word, Outlook
- customer service experience
- fluent English; bi-lingual will be favourable
- professional and friendly phone manner
**OTHER REQUIREMENTS**:
- Australian permanent resident or citizenship
- Own transport required
- Proven prior customer service experience
**Job Types**: Part-time, Permanent
Pay: $25.00 - $27.00 per hour
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- customer service: 1 year (required)
- Sales: 1 year (required)
- MYOB/Xero/Accounting Software: 1 year (required)
Work Location: In person
Application Deadline: 23/07/2025