About Us
Industree Group, located on the Central Coast, is an Australian company supplying safety, PPE and workplace solutions to government, healthcare, industrial and corporate customers. We are committed to delivering innovative and sustainable solutions, while supporting local communities and maintaining a strong focus on environmental and social responsibility.
We pride ourselves on our collaborative team culture, continuous improvement mindset, and commitment to providing opportunities for growth and development.
About the Role
We are seeking a motivated and reliable Administration Assistant to join our team in a full-time, entry-level role. This is a hands-on position that will provide exposure to a wide range of business functions, including reception, customer service, order administration, logistics support and general office coordination.
This role would suit someone looking to start or build a career in administration, customer service or business support.
Key Responsibilities
Your duties will include, but are not limited to:
Reception and office support
* Managing front-of-house reception, including welcoming visitors and handling enquiries
* Answering and directing incoming phone calls professionally
* Monitoring and managing shared email inboxes
* Receiving, sorting and distributing incoming mail, including post office runs as required
* Maintaining office presentation and general housekeeping
* Ordering office supplies and arranging staff lunches as required
* Booking and preparing boardrooms for meetings and presentations
Customer service and order administration
* Entering customer orders accurately into the system
* Liaising with customers regarding order queries, discrepancies and updates
* Following up with customers to confirm order receipt
* Raising RMAs for approval
* Providing general administrative and data entry support
Operations and logistics support
* Monitoring freight carrier portals and proactively following up delivery delays
* Coordinating with site tradespeople
* Maintaining the company vehicle register, including registrations, inspections and green slips
* Supporting office purchasing and collection of items as needed
General business support
* Assisting with business events and taking on increasing responsibilities over time
* Supporting team members with ad hoc operational tasks
* Assisting with basic production tasks, such as heat-pressing uniforms and merchandise
About You
We are looking for someone who is/has:
* Highly organised with strong attention to detail
* Confident communicating by phone, email and face-to-face
* Eager to learn, with a positive and practical attitude
* Reliable, punctual and able to manage multiple tasks
* Basic computer skills, including Microsoft Office, with a willingness to learn new systems
* A team player who is happy to support across different areas of the business
What We Offer
* A supportive and friendly team environment
* Hands-on experience across multiple areas of the business
* Training and guidance to help you develop practical workplace skills
* The opportunity to grow and take on more responsibility over time
* Exposure to a company focused on sustainability, innovation and continuous improvement
How to Apply
If you are looking to kick-start your career and gain valuable real-world experience, we would love to hear from you.
Please submit your resume and a brief cover letter outlining your interest in the role.
Only shortlisted candidates will be contacted for an interview.
No phone calls please.
Industree Group Pty Ltd is an equal opportunity employer.