Attracting candidates with a unique title
* Customer Support and Sales Liaison Specialist
A vital role awaits you in our esteemed organization, where you will utilize your exceptional sales skills to build lasting relationships with customers. Your expertise in customer service will be put to the test as you navigate phone and email interactions, efficiently resolving issues and concerns.
Your day will be filled with:
Sales Excellence
You will be responsible for staying up-to-date on our products and services to provide an unparalleled customer experience. This includes:
* Assisting customers with order placement, tracking, and processing
* Fostering strong relationships with customers to encourage loyalty and repeat business
* Providing exceptional customer service over the phone and via email
Key Responsibilities
Your duties will include:
* Resolving customer issues and concerns efficiently
* Staying up-to-date with our products and services to enhance customer experience
* Assisting customers with order placement, tracking, and processing
* Fostering strong and positive relationships with customers to encourage loyalty and repeat business
* Providing excellent customer service over the phone and via email, making a great first impression
Benefits
We offer a comprehensive benefits package that includes:
* Employee discounts on health equipment products and services
* Quarterly incentive scheme
* Employee Assistance Program to support mental wellness
* Discounts for retail, insurance, gym, and more
* Comprehensive training program to equip you with necessary skills and knowledge
About the Role
This is a full-time permanent position, requiring a committed individual who can think critically and remain composed under pressure. If you are passionate about delivering exceptional customer experiences, we want to hear from you!