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Hr / team performance manager – sales & retail

Gold Coast
SalesReps Australia
Posted: 21 May
Offer description

🌟 HR / Team Performance Manager – Sales & Retail
🏡 Remote | 20–24hrs | School Hours Flexibility

2 Roles Available – WFH in a Fully Remote, Supportive Environment

SalesReps Australia is looking for highly organised and proactive Team Performance Managers to support and manage national remote sales teams.

This is a practical, hands-on role — not a high-level corporate leadership position.

You will be the key link between Clients and the sales team, ensuring communication is clear, priorities are actioned quickly, performance is monitored closely and the team has the support needed to deliver strong results.

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🏢 About SalesReps Australia

For over 25 years, SalesReps Australia has specialised in flexible sales and account management roles designed around genuine work/life balance.

We partner with highly professional, well-established businesses — including many household brands — delivering outsourced sales solutions nationally.

• Flexible school-hours culture
• Remote work environment
• Supportive, down-to-earth team
• Fast-moving operational business

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📋 About the Role

You will:
• Manage team performance against Client KPIs
• Coach and support remote team members daily
• Review CRM activity, reporting and sales data
• Respond quickly to team questions and operational issues
• Communicate Client priorities clearly to the team
• Keep Clients informed and confident in team performance
• Follow through on requests, tasks and action items
• Manage multiple moving parts in a fast-paced environment

This role involves both people leadership and daily operational administration.

You must enjoy being hands-on, highly organised and responsive.

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👤 About You

You are someone who:
• Communicates clearly and responds quickly
• Enjoys supporting and motivating people
• Can juggle multiple priorities calmly
• Notices issues early and takes action
• Likes operational, detail-focused work
• Is comfortable managing accountability and KPIs
• Takes pride in reliability and follow through

Ideally you will have:
• Experience managing people or teams
• Strong organisational and time management skills
• Experience using CRM systems, spreadsheets and reporting tools
• Confidence managing performance and activity metrics
• A practical, solutions-focused approach

Experience in sales, retail, pharmacy, field teams or operational environments will be highly regarded.

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⚠ This Role Is NOT Suited To Someone Looking For:

• A senior executive leadership role
• A purely strategic HR position
• Minimal admin or operational involvement
• A slow-paced corporate environment

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🌟 Why Join Us?

• Work remotely
• Flexible school-hours structure across 5 days (longer day on a Monday and shorter day on Friday).
• Supportive and practical team culture
• Meaningful role with real impact
• Long-term stable opportunity

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📩 To Apply

Please include:
• A cover letter explaining why this role suits you
• Examples of managing people, priorities or operations in a fast-paced environment
• Your preferred working hours

Applications without a cover letter will not be considered.

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